Remote
Internship

Credit Balance Intern

Gain valuable knowledge and experience as a Credit Balance Analyst Intern with Crossroads Health

Job description

Is this position right for you?

Do you want to solve healthcare provider's financial challenges? Do you desire a new challenge, working for a fast-growing company where you can learn and gain experience in the healthcare revenue cycle industry?

Job requirements

Responsibilities Upon Completion of Training

  • Read, analyze, and interpret hospital medical bills, records, statutes, contracts and other relevant documents.
  • Re-adjudication: While ensuring compliance with regulations, unclaimed property laws, patient refund policies and contractual obligations; research each credit balance to identify cause of credit and determine proper resolution.
  • Resolve overpaid (credit balance) accounts: Analyzing contracts, pulling all relevant documentation, and making all necessary calls to payers, patients, etc. as needed.
  • Quality Assurance: Reviews all work for accuracy, adhering to provider and Crossroads Health internal controls to ensure 100% accuracy.
  • Follow up with payers for claim status.
  • Request records, proof of timely filing, and other documents from hospital clients.
  • Prepare adjustment requests and back up documentation for hospital clients.
  • Create refund cover letters, UBs, medical records, etc. as needed.
  • Assist clients with voiding claims as needed for retractions.
  • Notate system of record thoroughly and accurately.
  • Other responsibilities as assigned.

Minimum Requirements/Qualifications

  • High school diploma / GED (or higher).
  • Must have completed required modules.
  • Must have access to personal computer or laptop.
  • Must have a quiet and private work environment.
  • High proficiency with computer and Windows PC applications.
  • Basic understanding of medical terminology for billing and account resolution.
  • A focused, organized, and detail-oriented approach to work.
  • Excellent indirect and direct communication skills.
  • Ability to pass a thorough background check and drug screen.
  • Ability to perform critical work under deadlines.
  • Ability to work with minimal supervision.
  • Ability to work in a changing environment and handle multiple tasks.

Preferred

  • Highly innovative individual, who is a bold decision maker, able to work in a dynamic and fast paced environment.

Job perks

Crossroads Health is a fast-growing revenue cycle company exclusively serving hospitals and healthcare providers. Our mission is to identify, analyze, and resolve EVERY CREDIT BALANCE to help healthcare providers realize more revenue, meet compliance obligations, and limit future credits.

Apply now

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