The only credit balance resolution service for healthcare providers designed to identify, resolve, and prevent credits.
Credit balances often feel unsolvable in revenue cycle management. After all, just about every provider has a backlog of credits and no clear path to prevent them.
Detailed root-cause analysis allows you to implement corrective actions that prevent future credits from ever being created, reducing administrative burden and leading to greater revenue cycle efficiency.
Crossroads Health offers a new approach to credit balance resolution. By pairing expert staff with proprietary resolution software, you will resolve credits faster and with greater accuracy than ever before.Get Started
We never accept compensation from payers, our incentives are aligned with yours.
We work to resolve all credits, regardless of payer source or dollar amount.
We've built proprietary technology to resolve credits faster and identify root-causes.
Our US-based analysts have specialized credit balance knowledge and experience.
Refunds are just the tip of the iceberg, the average hospital / health system absorbs millions of dollars in hidden costs related to credit balances each year, primarily from the following:
Other credit balance vendors are aligned with payers, attempting to recoup as much as possible to maximize their contingency fee.
Crossroads Health is the only provider-aligned credit balance resolution service.
We are not owned by, affiliated with, or contracted with any payer. Our incentive is to reduce your liability and eliminate credits. We work for you, not the payer.
Crossroads Health’s staff is comprised of credit balance experts with centuries of combined experience. The technology powering Crossfire™ enables our analysts to work efficiently and provide deep insights into the root causes of your credits.
We’re not a bolt-on software or a glorified labor provider, we’re a powerful combination of technology and expertise.