The only provider-aligned credit balance resolution service, powered by Crossroads Health
Identify whether or not accounts are true overpayments in order to reduce cost and improve compliance.
Resolve ALL credits, regardless of source or dollar amount. That means all patient, government and commercial credits – resolved.
Prevent new credits from being created with detailed reporting, root-cause analysis and corrective action planning.
A substantial volume of your credits are not true overpayments and do not warrant a refund. We find the average health system over-refunds millions of dollars each year - costing them not only revenue, but considerable human resources.
Crossfire™ prevents unnecessary refunds, helping you reduce cash reserves and realize more revenue.
Crossroads Health employs knowledgable, highly experienced analysts - all in the USA.
We strive to avoid refunds whenever possible, other vendors refund nearly twice as often.
Proprietary software enables our analysts to resolve up to 300 credit balance accounts per day.
Improper payments carry with them complex regulation and the potential for severe penalties - including personal fines, organizational fines, and even jail time. Mitigate risk by solving credit balances for good.
Learn more about our credit balance solution, schedule a demo using the calendar!